FashionRoyalty.com: Contact Us

Customer Service

Do you have suggestions, comments or questions about our products? Reaching us is simple!

Integrity Toys, Inc
Customer Service
100 Chestnut Springs Road
Chesapeake City, MD 21915
Tel: (410) 885 5051
Fax: (410) 885-3530
Email: customerservice@integritytoys.com

Special Notice: If you have recently received a defective product from the Modern Pompadour 2006 line, please click here to download a press release and a return form in PDF format. NOTE: AN AUTHORIZATION NUMBER IS NOT REQUIRED FOR THESE PRODUCTS ONLY.

FR Product 1 Year Warranty

We make every efforts possible in order to ensure quality control, however, should your FR collectibles have defects or missing parts, we offer a limited 1 year warranty to the original owner of all our products (warranty valid from date of manufacture).

If any of your FR products are defective or if you are missing a part in a set you just acquired, please take pictures of the problem and e-mail them here with a brief description and we will get back to you within 48hrs. If the problem can be fixed, we will do everything we can to insure your entire satisfaction. We will send you a return authorization and a form to be included with your return if need be. Please follow the instructions on this form carefully before returning any product to us. We reserve the right to refuse any unsolicited return and any older product no longer in our library.

PLEASE NOTE: Any damaged caused by voluntary changes to dolls or fashions, such has switching heads, re-rooting hair or repainting faces automatically voids this warranty. Only original un-modified products will be accepted for repair.

Web Services

If you would like to signal a problem with this website or need to contact our Graphic Director, please send an e-mail to:

web@integritytoys.com


		Customer Service Do you have suggestions, comments or questions about our products? Reaching us is simple! Integrity Toys, Inc Customer Service 100 Chestnut Springs Road Chesapeake City, MD 21915 Tel: (410) 885 5051 Fax: (410) 885-3530 Email: customerservice@integritytoys.com Special Notice: If you have recently received a defective product from the Modern Pompadour 2006 line, please click here to download a press release and a return form in PDF format. NOTE: AN AUTHORIZATION NUMBER IS NOT REQUIRED FOR THESE PRODUCTS ONLY. FR Product 1 Year Warranty We make every efforts possible in order to ensure quality control, however, should your FR collectibles have defects or missing parts, we offer a limited 1 year warranty to the original owner of all our products (warranty valid from date of manufacture). If any of your FR products are defective or if you are missing a part in a set you just acquired, please take pictures of the problem and e-mail them here with a brief description and we will get back to you within 48hrs. If the problem can be fixed, we will do everything we can to insure your entire satisfaction. We will send you a return authorization and a form to be included with your return if need be. Please follow the instructions on this form carefully before returning any product to us. We reserve the right to refuse any unsolicited return and any older product no longer in our library. PLEASE NOTE: Any damaged caused by voluntary changes to dolls or fashions, such has switching heads, re-rooting hair or repainting faces automatically voids this warranty. Only original un-modified products will be accepted for repair. Web Services If you would like to signal a problem with this website or need to contact our Graphic Director, please send an e-mail to: web@integritytoys.com